1. General Information
1.1. The content, pricing, and product availability on this website are provided for informational purposes only and are subject to change without notice. While Duo Diamonds LTD strives to ensure the accuracy of the information, errors or omissions may occur, and the company does not warrant the completeness or accuracy of any information provided.
1.2. Duo Diamonds LTD reserves the right to refuse service or supply any product to individuals or companies at its sole discretion.
1.3. All products and services offered are subject to availability and may be withdrawn or modified at any time.
2. Investment Risks
2.1. Investing in gold, diamonds, and other precious metals involves inherent risks, including market volatility and potential loss of capital. Prices are subject to fluctuations in the global market, which may impact the value of your purchase.
2.2. Past performance of gold, diamonds, or related products is not indicative of future results. Customers should seek advice from qualified financial or investment professionals before making substantial investments.
2.3. Membership benefits, including profit-sharing and cash allocations, are not guaranteed and depend on operational success, market conditions, and profitability.
3. Product Authenticity and Storage
3.1. Duo Diamonds LTD guarantees the authenticity of all products sold, with each gold bar or diamond including a certificate of authenticity where applicable.
3.2. Customers are responsible for maintaining the integrity of their purchases, including keeping products in protective packaging to preserve their condition and ensure resale value.
3.3. Improper storage or handling of products may void any guarantees provided by Duo Diamonds LTD.
4. Delivery and Shipping
4.1. Duo Diamonds LTD offers insured delivery services to the customer’s specified address. Delivery times are estimates and may be affected by unforeseen circumstances, including but not limited to customs delays, weather conditions, or logistical challenges.
4.2. Customers are responsible for providing accurate delivery information. Duo Diamonds LTD is not liable for delays or losses resulting from incorrect or incomplete address details.
4.3. Any customs duties, taxes, or additional fees imposed by the destination country are the responsibility of the customer. Duo Diamonds LTD is not responsible for delays caused by customs clearance procedures.
4.4. Upon receiving the order, customers must inspect the package for damage and report any issues to customer service within 48 hours of delivery. Failure to do so may forfeit any claims related to damaged goods.
5. Payment and Refunds
5.1. All payments must be made in full via accepted payment methods before products are dispatched. Duo Diamonds LTD reserves the right to refuse alternative payment methods.
5.2. Membership fees and subscriptions are non-refundable. Product purchases are final and cannot be canceled or refunded due to the volatile nature of precious metals and gemstones.
5.3. Refunds or returns for defective products will be handled on a case-by-case basis in accordance with our Returns Policy.
6. Membership Terms
6.1. Membership benefits, including discounts, access to mines, and profit-sharing, are subject to the specific terms of each membership tier. These benefits may be modified at Duo Diamonds LTD’s discretion, with advance notice provided to members.
6.2. Membership does not grant direct control over mining operations or decision-making authority.
6.3. Visa and accommodation assistance for mine visits are provided as a benefit to eligible members but are subject to local immigration regulations. Duo Diamonds LTD is not liable for denied visas or other travel disruptions.
7. Ownership and Risk
7.1. Ownership of products transfers to the customer only after full payment is received and cleared. The risk of loss or damage passes to the customer upon delivery.
7.2. Customers are responsible for any subsequent loss, theft, or damage to the products after delivery.
8. Legal Jurisdiction
8.1. This disclaimer, along with the terms and conditions, is governed by the laws of the United Kingdom. Any disputes arising from the use of this website or transactions with Duo Diamonds LTD shall be resolved exclusively in UK courts.
8.2. Customers must comply with all applicable laws and regulations in their jurisdiction regarding the purchase, possession, and resale of precious metals and diamonds.
9. Limitation of Liability
9.1. Duo Diamonds LTD is not liable for:
- Any indirect, incidental, or consequential damages arising from the use of this website or its products.
- Loss, theft, or damage to goods after delivery is confirmed.
- Misuse or improper storage of purchased products.
9.2. Duo Diamonds LTD shall not be held responsible for delays or failures resulting from events beyond its control, including but not limited to natural disasters, strikes, or government actions.
9.3. The company’s total liability in any dispute is limited to the value of the products purchased as specified in the order confirmation.
10. Privacy and Data Protection
10.1. Duo Diamonds LTD is committed to protecting customer data. Personal information provided for orders and membership is handled in accordance with applicable data protection laws.
10.2. Customer details may be used for credit checks, fraud prevention, and order verification. Data will not be shared with third parties without consent, except as required by law.
11. No Financial Advice
11.1. The information provided on this website does not constitute financial, legal, or investment advice. Customers are encouraged to consult professionals for tailored guidance.
This disclaimer is intended to safeguard the interests of both Duo Diamonds LTD and its customers. For further details, refer to our full Terms and Conditions or contact our Customer Service team at sales@duodiamonds.com.
This comprehensive disclaimer incorporates key elements of the terms and conditions while emphasizing specific risks and liabilities, providing clear protection for your webshop. Let me know if you’d like additional customization!